Terms of Use

These Terms of Use govern your access to and usage of our website, including all webpage content, product displays, browsing functions, transaction services, and all other platform-related features provided on the site. This official agreement applies to all website visitors, registered users, and purchasing customers. By accessing, browsing, registering, shopping, or otherwise using this website, you acknowledge that you have fully read, understood, and agreed to abide by every term and condition stated below. If you do not accept these terms, you are not authorized to continue using any services or content on this platform. All services operated on this website are regulated by these standardized usage rules to maintain a safe, fair, legal, and orderly online service environment for all users.

1. Website & Service Overview

This website is an independent online retail platform dedicated to providing high-quality skincare products targeted at acne-prone and sensitive skin types for global users. The platform provides product display, information consultation, online ordering, cross-border logistics delivery, after-sales service, and other one-stop shopping related functions. All services launched on the website are for personal and non-commercial consumer use only.
We reserve the right to adjust, update, optimize, or suspend partial or overall website functions according to business operation needs, platform upgrade iteration, technical maintenance, and industry compliance requirements. We do not need to notify users in advance for routine function optimization, page adjustment, and service upgrade, and we will try our best to ensure the stability and continuity of daily website access and shopping services.

2. User Eligibility & Account Rules

Users who access and use this website must be individuals with full civil capacity in their applicable regions. Minors are prohibited from using this website for shopping transactions and formal service operations. If any minor uses this website to browse or consume without guardian supervision, the guardian shall bear all corresponding responsibilities and consequences. The platform will not assume any liability for unauthorized minor operations.
When users use website services, they shall ensure that all information submitted during browsing, consultation, and ordering is true, accurate, complete, and legal. Users shall not register false identities, forge information, or use others’ information to use platform services. Any abnormal account behavior, fraudulent operation, malicious frequent operation, or behavior that interferes with the normal operation of the platform is strictly prohibited.
Users are solely responsible for all operation behaviors, order behaviors, and information submission behaviors generated under their access authority. Once an operation is completed on the website, it shall be deemed as an effective operation behavior confirmed voluntarily by the user.

3. Acceptable Use Policy

All users must abide by local network laws, international e-commerce regulations, and public network order norms when using this website. Users shall not use this platform to carry out any illegal, improper, or infringing behaviors, including but not limited to illegal trading, fraud, malicious evaluation, malicious ordering, infringement of third-party rights, release of illegal information, spam dissemination, network attack, interference with website operation, and data crawling.
Users are prohibited from using technical means to illegally capture, copy, crawl, monitor, or replicate website content, product pictures, text descriptions, and platform data. Any commercial copying, secondary dissemination, unauthorized modification, and illegal use of website content are strictly forbidden. Users shall not use plug-ins, scripts, malicious programs, or third-party tools to interfere with the normal browsing and transaction order of the website.
Any user behavior that violates public order and good customs, violates legal regulations, or damages the legitimate rights and interests of the platform and other users will result in the platform’s right to restrict access, suspend service, terminate use qualifications, and reserve the right to pursue legal liabilities.

4. Intellectual Property Rights Protection

All text content, product copy, webpage design, picture materials, graphic layout, trademark elements, and all original content displayed on this website are protected by international intellectual property laws. All intellectual property rights of the website’s original content belong exclusively to the platform. No individual or institution may copy, reproduce, modify, disseminate, resell, or commercially use the above content without explicit official authorization.
Users may not disassemble, reverse engineer, or steal website technical framework and data resources. Any unauthorized infringement of the platform’s intellectual property rights will constitute an illegal act, and the platform will take legal measures to protect legitimate rights and interests, including but not limited to restricting user permissions, claiming compensation, and pursuing legal liabilities.
All brand-related elements, product-related original descriptions, and exclusive visual designs on the platform are strictly protected. Users agree not to challenge the intellectual property ownership of the website’s original content in any form.

5. Transaction & Shopping Service Terms

All product transactions on this website are implemented in accordance with unified platform rules. The website adopts USD as the only unified settlement currency for all products, orders, discounts, and refunds, ensuring standardized and transparent transaction settlement for global users.
The platform provides standardized order processing and global logistics services. All valid paid orders will be shipped within 1 to 3 business days, and the overall delivery cycle ranges from 6 to 12 days. We provide global free shipping for all products, and the platform fully undertakes all tariffs and additional cross-border fees incurred during transportation and customs clearance, with no extra charges for customers.
In terms of after-sales services, the platform supports a 60-day return window for all products. After the returned goods are received and reviewed, all eligible refunds will be processed within 5 to 10 business days. All shopping and after-sales behaviors shall be implemented in accordance with the platform’s official Purchase Terms, Refund Policy, and Shipping Policy.

6. User Submitted Content

When users submit consultation information, feedback content, product evaluations, and other text or message content on the website, users guarantee that all submitted content is legal, compliant, true and valid, and does not involve illegal speech, infringement content, privacy disclosure, false comments, and malicious derogatory content.
Users authorize the platform to use, display, and sort the legally submitted user evaluation content and feedback content for website display, product optimization, and user experience improvement. The platform will not disclose users’ private personal information without authorization. The platform reserves the right to shield and delete illegal, false, malicious, and non-compliant user submission content.

7. Third-Party Links & Services

This website may contain third-party website links, third-party payment interfaces, and third-party service channels during operation. These external links and third-party services are only for user convenience. The platform has no control over the service rules, privacy policies, and content norms of third-party platforms.
Users’ access to third-party links and use of third-party services are at their own risk. The platform shall not be liable for any information leakage, property loss, and rights disputes caused by users’ use of third-party services. All external access behaviors beyond the official website scope are not protected by these Terms of Use.

8. Disclaimer & Liability Limitation

The platform strives to maintain the authenticity, accuracy, completeness, and timeliness of website content and service information, but does not guarantee that the website will be completely error-free, uninterrupted, and free of network failures. Minor webpage display errors, system delays, network fluctuations, and data update delays caused by technical reasons do not constitute platform default, and the platform does not bear corresponding liability.
The platform shall not be liable for user losses caused by the following situations: user information errors caused by personal reasons, operational errors, failure to receive goods on time, personal improper use of products, network failures and force majeure factors that affect website access and logistics distribution, and third-party service failures.
Within the scope permitted by law, the platform’s total liability for any dispute shall not exceed the actual order payment amount of the user involved in the dispute. The platform does not bear indirect losses, incidental losses, and derivative losses caused by service exceptions.

9. Policy Revision & Update

We reserve the right to revise, adjust, and update these Terms of Use at any time according to business development, platform function iteration, technical upgrade, and changes in national and international compliance laws. All updated terms will be published on the official website page and take effect automatically after release.
Users’ continued access to the website, browsing, and shopping transactions after the term update will be deemed as acceptance of the latest terms of use. It is the user’s responsibility to regularly check the latest official rules of the website.

10. Contact & Inquiry

If you have any questions, disputes, or suggestions regarding these Terms of Use and website usage rules, please contact our official customer service team through the Contact Us page of the website. We will respond to user inquiries and solve related problems in a timely and professional manner.

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